Outlook For Mac Daylight Savings Time
Note: there is a known issue with Outlook not showing correct time for meetings and appointments with upcoming Daylight Saving Time changes. When appointment is open, it should display correct time.
In order for the time of an appointment or meeting invitation to be reflected properly, settings in Windows and in Outlook must be correct and they must match. There is no reason to suspect that our servers have the wrong time settings since meetings and appointments time is always local to your mail client.
In Windows/Outlook:
Jan 22, 2016 It's all too easy to get the time wrong, but thankfully Outlook 2016 (and prior) lets you view two time zones at once in your calendar. Click the File tab in Outlook then click Options. Outlook calculates Greenwich Mean Time by using the computer's clock time, plus or minus the local time zone adjustment, minus (depending upon the time of year) the daylight-saving time adjustment. As soon as Outlook receives the meeting request it will calculate the meeting time for the recipient and schedule it on the calendar.
- Open Windows Control Panel. Change 'View by' in the top right corner to Small icons. Click on Date and Time to open it.
- In the Time Zone section, make sure that the time zone and Daylight Savings Time settings are correct for your region.
- In Outlook 2010/2013/2016 go to File > Options > Calendar. Click the Time Zone button. Verify that the time zone settings are correct and that they are the same as the settings in the Windows Date and Time control panel.
In Outlook Web App:
Outlook Web App 2010:
Navigate to the top right corner of your browser window. Click on Options > See All Options.. > Settings > Regional. Verify the settings for Current time zone.
Outlook Web App 2013:
Navigate to the top right corner of your browser window. Click on the cogwheel. In the dropdown menu, click on Options. In the new window, navigate to Settings > Regional. Verify the settings for Current time zone.
Outlook Web App 2016:
Navigate to the top right corner of your browser window. Click on the cogwheel. In the dropdown menu, click on Options. In the new window, navigate to General > Region and time zone. Verify the settings forCurrent time zone.
Note: Resource mailbox timezone can also be set it OWA by delegates. Deletegates would need to login to OWA with their credentials and then open the Resource mailbox as described in this article and change the timezone following the instructions above.
In MacOS/Outlook 2011/2016 for Mac:
Click on the system time. Open Date and Time > Time Zone. Adjust the time if necessary (this requires administrative access). In Outlook, open Preferences>Calendar > Time Zones. Make sure the Default time zone for new events is matching your local time zone.
Read the Microsoft Knowledge Base article on How time zone normalization works in Microsoft Outlook for more information.
The following is continually updated information about the status of known issues with Office 365 and Office 2016 at Indiana University.
| Issue | Description | Solution | Status | Last updated |
|---|---|---|---|---|
| Sent and deleted messages from an additional account in Outlook go to the primary mailbox | In Outlook, when you send or delete a message from an additional account, the message isn't saved to the folder of the additional mailbox account. Instead, it's saved to the primary mailbox account. | See the following: • Messages sent from a shared mailbox aren't saved to the Sent Items folder of the shared mailbox in Outlook Sonnox Oxford Bundle (Mac) October 13, 2018 Mac Mastering Mixing VST 29 Elite Bundle: Supresser, Limiter, Dynamics, Buzzer, DE-Noiser, Equaliser, Inflator, Reverb. Sonnox oxford bundle torrent mac. • Items that are deleted from a shared mailbox go to the wrong folder in Outlook Note that you may need to enable Cached Exchange Mode for these fixes to work. | Known issue | December 10, 2019 |
| Unable to import or export OneNote documents from OneDrive | It is not possible to import or export OneNote notebooks to or from OneDrive for Business (for example, a local copy or other cloud service). | It is possible to save individual pages within a notebook to PDF files. Do this in the OneNote desktop client rather than OneNote Online. | Known issue | April 29, 2019 |
| Difficulties synchronizing mail-enabled Active Directory groups with Office 365 | Mail-enabled Active Directory groups that do not have an email address that ends in @exchange.iu.edu will not be synchronized with Office 365. | Contact your departmental IT Pro to have Active Directory groups mail-enabled properly. QuickBooks will not save the changes that contain errors.Export Excel filesYou can export Customer, Vendor, Payroll lists and transactions, as well as Items list into an Excel spreadsheet. If you need to change a report’s appearance or contents in ways that are not available in QuickBooks, you can also export reports and customize it in Excel without affecting your QuickBooks data. . Excel for mac how to import data from folder. | Known issue | May 5, 2017 |
In Windows, hyperlinks in saved message files (.msg) will not open. | When you open a message saved into a file in Windows, links within do not work. Nothing happens when you click the links, nor do they open when you right-click and select Open Hyperlink. | Copy the URL of the hyperlink and paste it in the appropriate application. | Known issue | June 16, 2016 |
| Unable to activate Office 365 apps on iOS devices | Newly downloaded or updated copies of Office 365 cannot authenticate on iOS devices due to multiple prompts for authentication in an endless loop. | The problem is resolved on iOS devices running iOS version 10.0.1 or later. Microsoft is working on software updates that may resolve the issue for users who cannot update to at least iOS 10.0.1. In the meantime, you may also contact your campus Support Center for further assistance. | Known issue | September 15, 2016 |
| Two-Step Login (Duo) screen cut off during Office 365 account sign-in | When signing into your Office 365 account using any Office desktop application for Windows, the Duo screen does not completely fit in the window and some options are cut off the screen. | Press Tab on your keyboard to scroll down and view the rest of the Duo options. | Known issue | August 10, 2016 |
In Windows, hyperlinks in saved message files (.msg) will not open. | When you open a message saved into a file in Windows, links within do not work. Nothing happens when you click the links, nor do they open when you right-click and select Open Hyperlink. | Copy the URL of the hyperlink and paste it in the appropriate application. | Known issue | June 16, 2016 |
| Incorrect default time zone settings for new calendar events from Outlook for macOS | Calendar entries appear to be an hour off when Daylight Saving Time is in effect. | To prevent this from occurring on new calendar events, make sure the default time zone is set to Eastern Time (US & Canada), rather than Indiana (East). Access this setting by selecting Preferences.. from the Outlook menu, and clicking Calendar. | Known issue | March 18, 2016 |
| Incorrect default time zone settings for new events from Outlook on IUanyWare while in macOS | From macOS, using the IUanyWare version of Outlook, calendar entries appear to be an hour off when Daylight Saving Time is in effect. | To prevent this from occurring on new calendar events, change your Mac's time zone settings to a city in the Eastern time zone that is not in Indiana (for example, New York). | Known issue | March 18, 2016 |
| Mailto links not working in Outlook for Mac | In version 15.36.1, mailto links do not work. If you click a mail link, a new message window opens normally, but it will not be delivered if sent, nor will a copy be placed in Sent Items. | Updated to Outlook for Mac version 15.37 or later. | Resolved | August 16, 2017 |
| OnBase integration not available | Office 2016 integration is not available for IU's current version of OnBase (version 15 SP2). | IU has upgraded to OnBase version 16 SP1, which is compatible with Office 2016. | Resolved | March 3, 2017 |
| Appointments created in Windows versions of Outlook appear to be meetings in Outlook for Mac. | When you create an appointment in any version of Outlook for Windows and then attempt to edit it in Outlook for Mac, it will appear to be a meeting. It will indicate the invitation hasn't been sent, will have the option to Send instead of Save & Close, and will have the Organizer Meeting ribbon instead of Appointment. | Update to the latest version of Outlook for macOS. If that is not possible, in Outlook for Mac, while editing the item, click Cancel, which will revert the meeting back to an appointment. Then click Save & Close. | Resolved | October 13, 2016 |
| Office 2016 installed from the Office 365 service reports that your subscription has expired | If you installed Office 2016 using the Office 365 service, you must keep your subscription active by signing into your IU Office 365 account at least once every 30 days. | Sign into your Office 365 account:
| Resolved | April 4, 2016 |
| Outlook macOS certificate difficulties | After updating Outlook, you may see a pop-up warning you that 'A secure connection cannot be established with the server exchange.iu.edu because its intermediate or root certificate cannot be found', and prompting you to either Continue or Show certificate. | This issue was resolved with an updated certificate. | Resolved | March 18, 2016 |
| Skype for Business 2016 difficulties synchronizing address book | When using Skype for Business 2016, you may experience difficulties searching for contacts. Also, a 'Cannot Synchronize Address Book' notification message may appear at the bottom. | This issue has been resolved with patches. | Resolved | January 27, 2016 |
| Office 2013 compatibility issues | Office 2016 automatically uninstalls the Office 2013 suite. Also, Office 2016 cannot coexist with stand-alone Office 2013 applications, such as SharePoint Designer, InfoPath, Visio Professional, Visio Standard, Project Professional, and Project Standard (as well as Word, Excel, PowerPoint, Outlook, Publisher, and Access). | UITS recommends installing Office 2016 only if you no longer need any Office 2013 applications that are not part of the Office Professional Plus 2016 suite available at IU. | Resolved | November 6, 2015 |